Protecting Virginia Families and Businesses for Over 150 Years

Whether you are opening a new business, buying a car, want to protect your home, or have any other insurance need, we would love to have the opportunity to serve you.


Insurance for All of Life

At Hanckel-Citizens Insurance, we work for you. We’re here to help you choose a policy, review your coverages, and guide you through the claims process. Our friendly agents are happy to answer your insurance-related questions, so reach out to us today!


Family with dog inside car






Happy Family


Happy Couple

✰✰✰ Customer Reviews✰✰

Recently purchased a used vehicle. While at the dealership, I was able to contact Hanckel Citizens and get coverage on the new to me vehicle! Heather went above and beyond to ensure (get it?) I received quality customer service. Great company with great reps! 10/10 would recommend.

~H.E. Snoddy

Heather and Colleen are a dream to work with. In one week I’ve met with them multiple times and they’ve worked hard to find the best coverage and the best rates for me. I could not be more pleased with their professionalism and diligence to their jobs.

~ Kay G.

Our agency is licensed in the state of Virginia.

Office Hours

• Monday - Thursday:
8:30 AM - 4:30 PM

• Friday: 8:30 AM - 3:00 PM
• Wednesday: We are working from home, but contact us if you need an in office appointment!

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