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John Watson
Agent

John joined his father, Rick Watson former agency president, at Hanckel-Citizens in 1981. He is agency president and manages all lines of insurance: personal, commercial, bonds, specializing in farm and estate and historical properties.

Favorite Accessory - Harmonica

john@hanckelcitizens.com


J. Reed Souder
Agent

Reed, son and grandson of former Hanckel-Citizens agents, joined the Hanckel-Citizens in 1993. He is agency vice-president and manages all lines of insurance: personal, commercial, farm and estate, specializing in bonds.

Most likely to- Have a group dance named after him


reed@hanckelcitizens.com


Joseph T. Jenkins
Agent

Joe is agency treasurer; he joined Hanckel-Citizens in 1993. He manages all lines of insurance: personal, farm and estate, bonds, specializing in commercial insurance.

Official Charlottesville Nickname- 'Joe the Toe'


joe@hanckelcitizens.com


Elizabeth Feil Matthews
Agent

Elizabeth joined Hanckel-Citizens in 2005. She manages all lines of insurance: personal, commercial, farm and estate, bonds, specializing in surety bonds, business and professional liability insurance.

Golf Confession- Only keeps score on the good days

elizabeth@hanckelcitizens.com



Margie Strickland
Accountant

Margie joined Hanckel-Citizens in 1993. She is the agency accountant, technical and office coordinator.

Hidden Talent- She can solder anything but usually prefers stained glass

margie@hanckelcitizens.com


Tonya Marshall
Customer Service Representative

Tonya joined Hanckel-Citizens in 1987. She services commercial insurance accounts, including farms and estates.

Awarded Certificate- 'Fastest pitch thrown in office'


tonyam@hanckelcitizens.com



Marsha Moran
Customer Service Representative

Marsha joined Hanckel-Citizens in 1992. She services personal insurance accounts.

Office Quote- 'It's not a problem'

marsha@hanckelcitizens.com


Becky McAllister
Customer Service Representative

Becky joined Hanckel-Citizens in 1992. She services personal insurance accounts.

Desk Candy of Choice- M & M's

becky@hanckelcitizens.com


Heather Rogers
Receptionist

Heather joined Hanckel-Citizens in 2005. She is the agency receptionist and claims manager.

Nonconformist - Virginia Tech Fan


heather@hanckelcitizens.com


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218 Third Street NE, Box 96, Charlottesville, VA 22902 | 434-296-7191 (v) | 434-979-8324 (f)
email:
mail@hanckelcitizens.com